Delivery, Returns, Refunds and Cancellations

Delivery, Returns, Refunds and Cancellations

Delivery, Returns, Refunds and Cancellations

Delivery, Returns, Refunds and Cancellations

Delivery, Returns, Refunds, Cancellations and Minimum Age Policies

 

Delivery

You are purchasing digital services; therefore there is no physical product for us to deliver to you. Your service will be activated automatically as soon as your payment has been authorized.


Returns

You are purchasing digital services; therefore there is no physical product for you to return to us if you cancel your purchase. If you do cancel your purchase, the digital service provided to you will be terminated.


Refunds and Cancellations

Within one day of opening a trade account or placing a private seller boat advert, you can cancel the agreement and will be entitled to a full refund. Due to the digital nature of the services we provide, we are unable provide refunds if your refund request is received more than one day after your purchase.
All cancellations must be received in writing; email your cancellation to info@phoenicianboat.com 
Refunds will be made to the credit or debit card which you used for your payment and will be processed within 30 days of receiving your request.


Trade Membership Cancellations

To cancel a trade membership, you will need to give us one month's notice. Notice must be given to expire at the end of your billing period.
If you have agreed to a minimum membership term, you are not permitted to cancel your membership within that term. If you wish to cancel your membership at the end of the term, you must give us your notice at least one month prior to the end of the term. If such notice is not received, your membership will continue on a month by month basis.
All cancellations must be received in writing; email your cancellation to the Admin Department


Minimum Age

Purchases of Phoenicianboat.com services are intended for persons who are eighteen (18) years or older, or business entities.
If proof comes to the attention of Phoenicianboat.com that an individual user is under the age of eighteen (18) years, and has purchased our services without the consent, approval or authorization of their parents or legal guardian, Phoenicianboat.com will immediately terminate such account.


 

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